Website Terms and Conditions

1. Introduction

By accessing, browsing, or using this website operated by mellowrue.com (the “Website”), you agree to be bound by these Terms and Conditions and all applicable laws and regulations. These Terms govern your use of the Website and form a binding legal contract between you and mellowrue.com. If you do not agree with any part of these Terms, you must immediately discontinue your use of the Website.

2. Definitions

In these Terms:

  • “we”, “us” and “our” refer to mellowrue.com.
  • “you” and “your” refer to the user or viewer of this Website.
  • “Content” includes all text, images, graphics, code, features, and other materials provided on the Website.

3. Orders

When you place an order through the Website, you make an offer to purchase products in accordance with these Terms. All orders are subject to our acceptance. An order becomes binding only when we send you confirmation that the products have been dispatched. We reserve the right to refuse or cancel any order for any reason, including limited stock, errors in product information or pricing, or suspicion of fraud or misuse.

4. Pricing and Availability

All product prices and availability displayed on the Website are subject to change without notice. We endeavour to ensure accuracy, but errors may occur. Where there has been a pricing or product description mistake, we may refuse to honour the order, even after you have received a confirmation. If we cancel an order after payment has been made, we will issue a refund for amounts paid.

5. Intellectual Property

All material on the Website, including visual design, text, graphics, logos, trade marks and software (the “Content”), is owned or licensed by mellowrue.com and protected by applicable intellectual property laws.

You may access and view the Content for personal, non-commercial use only. You must not copy, reproduce, distribute, modify, adapt, publish, or otherwise exploit any part of the Website or its Content without our prior written consent.

Any material you post to the Website or submit to us is considered non-confidential and we may use it without compensation to you.

6. User Accounts

If you create an account on the Website:

  • you are responsible for maintaining the confidentiality of your login details;
  • you are responsible for all activities that occur under your account;
  • you agree to provide true, accurate, current, and complete information;
  • and you must promptly update your account information if it changes.

We reserve the right to suspend or terminate your account if any information provided is false, misleading, or violates these Terms.

7. Website Use

When using the Website you agree not to:

  • access areas of the Website that are restricted or require special privileges;
  • disrupt, impair, or interfere with the operation of this Website;
  • transmit any harmful code or data that could damage, disrupt, or otherwise interfere with any system, server, or network;
  • engage in any activity that imposes an unreasonable load on the Website’s infrastructure;
  • reproduce, duplicate, copy, sell, or exploit any part of the Website without express permission;
  • use any robot, spider, scraper, or other automated means to access the Website or Content.

We may refuse access or remove any user content that we consider violates these Terms.

8. Reviews and Interaction

We may allow users to post reviews or comments on product pages. We do not publish defamatory, offensive, harmful, or otherwise inappropriate content. We reserve sole discretion to moderate, edit, or remove any such user contributions.

9. Social Media

Our social media pages are intended to provide inspiration and engage with our audience. We will try to respond to comments where possible, but cannot guarantee a response. Any user content posted on social media platforms may be used by us in accordance with Section 5 above.

10. Third Party Sites

The Website may contain links to third-party sites operated by others. These links are provided for your convenience only and do not imply endorsement or control by us. We are not responsible for the content, accuracy, or practices of any linked sites.

11. Cookies

We may use cookies and similar technologies to help provide, customise and support our services. If you disable cookies in your browser, certain features of the Website may not function correctly.

12. Disclaimers and Limitations

The Content and services on the Website are provided on an “as is” and “as available” basis. We make no warranties of any kind about the completeness, accuracy, reliability, or suitability of the Website or Content for any purpose.

To the extent permitted by law, we exclude all implied warranties and disclaim all liability for any loss or damage arising from your use of, or inability to use, the Website or Content.

13. Indemnity

You agree to indemnify and hold harmless mellowrue.com and its affiliates, officers, directors, employees and agents against any claims, losses, costs, liabilities, and expenses arising from your violation of these Terms or your misuse of the Website.

14. Suspension and Termination

We may suspend or terminate your access to the Website at any time without notice for any reason, including if you breach these Terms.

15. Security

You acknowledge that the internet and access to the Website is inherently insecure. You assume all risk related to your use of the Website, and we do not guarantee against the interception, loss, or misuse of information transmitted to or from this Website.

16. Changes to Terms

We may modify these Terms from time to time. Material changes will be posted on the Website and will be effective immediately. If you continue to use the Website after changes are posted, you agree to those changes.

17. Severability

If any provision of these Terms is found to be unenforceable, that provision will be severed, and the remaining Terms will remain in full effect.

18. Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

19. Governing Law

These Terms are governed by the laws of the jurisdiction in which mellowrue.com operates. You submit to exclusive jurisdiction of the courts in that jurisdiction in relation to any dispute arising from these Terms.